Sally E. Muhlbach, AuD, FAAA

"I receive great satisfaction when evaluating the hearing of my patients, and determining the best innovative hearing solution to meet their listening needs. I am committed to providing personalized care, integrity and reliable service with the most advanced technology. At Audiological Services 'our patients are friends like family'."

Board Certified: American Board of Audiology
Fellow: American Academy of Audiology
Doctor of Audiology: AT Still University of Health Sciences, Arizona School of Health Sciences
Master of Science: Communication Disorders/Audiology, Southern Methodist University, Dallas, TX
Bachelor of Science: Speech Pathology, Southern Methodist University, Dallas, TX
Member: Academy of Doctors of Audiology, American Hearing Aid Associates, Texas Academy of Audiology, Texas Speech-Language-Hearing Association, Better Business Bureau--NO CUSTOMER COMPLAINTS.
Licensed Audiologist: State of Texas (#51152)
Community Volunteer: Woodland Heights Medical Center, Love, INC, Rotary International Club of Lufkin, Angelina County Chamber of Commerce, First United Methodist Church, Haitian Hope of Hearing Mission/Ministry

 

Audiology Assistant

 

Sarah J. Chittum, Audiology Assistant

Certificate: Audiologist's Assistant in Amplification, Nova Southeastern University

Sarah has been employed with Audiological Services since June, 2002. Responsibilities: Accommodates individuals without appointments, thoroughly cleans, dehumidifies and trouble-shoots all makes of hearing aids, makes minor programming adjustments, modifies ear molds and/or custom hearing aids, orders assistive listening devices and speciality items, processes all out-going hearing aids and schedules all appointments for repair or fit

 

 

Practice Staff

 

Sandra Kirkpatrick
Receptionist

Sandra has been employed with Audiological Services since January, 2009. Responsibilities: Greets patients and answers incoming phone calls, distributes mail and prepares patient correspondence

 

 

 

 

Tina Evans
Patient Coordinator

Tina has been with Audiological Services since August, 2007. Responsibilities: Manages all patient records and charts, primary patient contact , schedules appointments, verifies and answers all questions about insurance and files all insurance claims

 

 

 

 

 

Tammy Lacey
Administrative Coordinator

Tammy joined Audiological Services in June, 2010. Responsibilities: Develops and implements office procedures, trains new employees, supervises office staff, reviews and maintains orders and invoices

 

 

 

 

 

 

 

Nancy Westbury
Practice Development Representative

Nancy joined Audiological Services in March, 2009. Responsibilities: Promotes the services of the practice to all potential referral sources within the East Texas area, manages public relations in the Lufkin community and develops a yearly marketing plan for the practice